Chapter 1 : Outlook Environment

1.1 The main folders

1.2 The contacts

1.2.1 Modifying a contact

1.2.2 Setting up the Reading Pane

1.2.3 Reseting the display

1.2.4 The right-click

1.2.5 Categories

1.2.6 Creating a group of contacts

1.3 Searching contacts

1.4 Following up contacts

Chapter 2 : The mails

2.1 The visual organization

2.1.1 Displaying multiple lines

2.1.2 Grouping the mails

2.1.3 Changing columns with the field chooser

2.1.4 Coloring mails according to conditions

2.2 Improving the mails management

2.2.1 Dealing with the flow

2.2.2 Sending higher quality mails

2.3 Storage

2.3.1 The .pst file

2.3.2 Creating a folder

2.3.3 Dragging a message

2.3.4 The search folder

2.3.5 The size of the Inbox folder

2.3.6 The AutoArchive settings

2.4 Sending and receiving mails

2.4.1 Sending a message

2.4.2 Inserting an attachment or an item

2.4.3 Inserting a signature

2.4.4 Applying a signature

2.4.5 The importance indicator

2.4.6 Starting a campaign

2.4.7 Sending mails to a group of people

2.4.8 Delivery or Read receipt

2.4.9 Replying or forwarding

2.4.10 Voting buttons

2.5 Following mails

2.5.1 A customized reminder

2.5.2 Displaying all reminder dates

2.6 Classifying mails

2.7 Printing with headers and footers

2.8. Mail rules

2.8.1 Creating a rule

2.8.2 Conditions for received messages

2.8.3 Actions

2.8.4 Conditions for sent messages

2.9 Delegating messages

2.10 Mail templates

2.10.1 Creating a mail as a template

2.10.2 Creating a mail based on a template

2.11 The RSS feed

Chapter 3 : The forms

3.1 Standard forms

3.1.1 Adding the Developer menu

3.1.2 Choosing a standard form

3.2 Customized forms

3.2.1 Creating and publishing a new form

3.2.2 Using a customized form

Chapter 4 : The calendar

4.1 The working environment

4.1.1 Creating a new appointment

4.1.2 Creating a recurring appointment

4.1.3 Inviting people to a meeting

4.1.4 Opening multiple calendars

4.2 Dragging a mail into the calendar

Chapter 5 : Tasks and notes

5.1 The tasks

5.1.1 Creating a task

5.1.2 Viewing the tasks

5.1.3 Assigning a task to a person

5.1.4 Task options

5.2 The notes

5.2.1 Creating a note

5.2.2 Creating note folders

5.2.3 Dragging a message into a note

Chapter 6 : Outlook options

6.1 Mail options

6.1.1 General options

6.1.2 The mail options

6.1.3 The calendar options

6.1.4 The people options

6.1.5 The search options

6.1.6 The language options

6.1.7 The advanced options